Ayrton Dalrymple
Sales Support

Ayrton began his sales career with Solmedia and is on a journey with the company. His helpful disposition and natural people skills have already helped him build great rapport with our customers. Full of positivity and new ideas, he brings high level of energy to the team and a hard work ethic whilst he enjoys every opportunity to support clients with their needs.

Zowie Watkins
Customer Service Manager

By nature, Zowie is a problem solver and as Customer Service Manager, she supports our customers throughout their journey with Solmedia.  She has a strong background in Customer Service and is never happier than when dealing with any queries or concerns where they arise.  Zowie adds, ‘You can enjoy full peace of mind knowing that your requests are being fully managed.’

Yvonne Edwards
Purchasing Executive

Yvonne joined the team with nearly 20 years’ experience in customer service and administration.  A pivotal part of the customer services team, Yvonne is also involved in the purchasing of lab equipment and consumables and advising on service, delivery dates and alternative products.  She thoroughly enjoys her diverse role and is excited to be part of the team.

Darren Sheridan
Service Manager

A calm and steady voice of reason, Darren has spent all his life being involved in the service, installation, maintenance and repair of various different pieces of equipment.  At Solmedia he manages the practical, technical and servicing needs of all our clients and has become the linchpin in the maintenance team.

Neil Evans
Warehouse Manager

Neil has been with Solmedia for over 10 years and has a wealth of experience in Warehouse Management.  A specialist in internal systems, he oversees all stock movement and oils the cogs of the receipt and despatch engines.  Never happy until all orders are processed 100% accurately, he oversees a team of trusty warehouse operatives.

Nick Wallach
Director

Nick has been a Company Sales Director for over 20 years and has extensive experience in managing production, operation and sales.  He is passionate about excellent customer experience and likes to empower the Solmedia team in order to go the extra mile to ‘wow’ customers and build long-lasting relationships.  Many of Solmedia’s customers have been loyal for many years and he continues to work hard to establish the optimum levels of service for all of them.

James Wallach
Director

As the Company Operations Director, James has more than 20 years’ experience in managing production, operations, purchasing and finance.  He has built his experience from the ground up, starting in despatch, then moving to van driving and accounts before progressing to purchasing, customer services and finance.  This wealth of experience has given him first-hand knowledge of all our customers and he relishes overcoming challenges and obstacles – pulling out all the stops when an emergency arises.

Gordon Wallach
Director

Gordon has a wealth of experience working in laboratory supplies and is currently celebrating his sixtieth year working with Solmedia.  Since 2015, he has stepped back from the day to day management of the company but continues to give welcome guidance as a consultant to the team as a whole.  He acts as the Company sage and mentor and is never without a smile.